Returns & Refunds Policy
At Football Uniform, every kit is custom-made to order. Therefore, returns and refunds are not accepted unless the item is defective or incorrect.
Defective or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please follow these steps:
- Contact us within 7 days of receiving your order at contact@footballuniform.co.uk
- Provide your order number, a description of the issue, and clear photos of the item.
- If the issue is verified, we will offer a replacement or store credit.
Non-Returnable Items
- Customized kits with personal names, numbers, or logos.
- Orders placed with incorrect details provided by the customer.
We are committed to ensuring customer satisfaction, so feel free to reach out with any concerns.